Bigpond Email not Working on Outlook | All Solutions Here

Bigpond is a trusted and powerful brand name of Telstra Telecommunications in Australia, its users are spread far and wide due to its offering of far superior email services. Users use the Bigpond email very smoothly without any issues. In case users face issues like Bigpond Email not Working in Outlook. Users are worried about it and try to solve the issues quickly. For that users search the online solution to solve it. Users do not get it. Users not to worry about it. This blog will assist you and provide your solution to resolve it. In this blog, we define the reason and simple solution as well. Users can look out and apply the solution without any issues.

Bigpond Email not Working on Outlook

Have a look at the reason for Bigpond email not working on Outlook 

  • Check the Interference from Firewall Settings,
  • Third-Party Software, Add-ons, and Security Programs
  • The outlook may be operating in offline mode.
  • If Usage of Incorrect Bigpond Email Server Settings
  • Wrongly Executed Setup Procedure of Adding Bigpond to Outlook

Easy Troubleshoot Procedure to Bigpond Email not Working on Outlook 

Fixing the ‘Bigpond email not working with Outlook’ issue is not difficult if you consider following the troubleshooting solutions given below—

Run Outlook Program in Safe-Window Mode: 

It is necessary to look after the available antivirus software and firewall settings so that they do not start interfering with the proper functioning of other applications and software on their system including Outlook. Users can open the safe mode in outlook. Users ensure that they do not create hindrances to the proper working of your email service, which is configured in the Outlook application.

You may also Read-  How to Fix Telstra Bigpond Email Not Working Problems?

Check Outlook Working Offline Mode and Turn It Off: 

Next, users should check out their Outlook working status because the same turn-off automatically leads to a problem with your email account that users configured in Outlook. Working in offline mode indicates that Outlook has temporarily disconnected from your Bigpond email account server and it will not work till you turn the Working Offline Mode off. So, bearing that in mind, here is what users can do. For that users can check out the mentioned methods 

  • Open your outlook.
  • Users need to navigate to the ‘Preferences Group’ on the ‘Send/Receive Tab.’
  • There, simply click on the ‘Work Offline’ button to turn it off.

Verify and Change Bigpond Email Settings: 

No doubt, this is the most effective way of resolving the “Bigpond email not working on Outlook” problem. So, with that being said, you should check out the Bigpond email server settings (given at the end) and verify them with your existing one. If users find any differences, you must change the setting accordingly to see if that is able to help you resolve the problem.

Reconfigure Cox Email Account in Outlook: 

If the mentioned methods are not working for users can consider removing and re-adding their Bigpond email account in Outlook as you may have not correctly configured it before and hence, you are facing the ‘Bigpond email not working on Outlook’ issue now. Users can reconfigure their Bigpond email account in Outlook by following the below mentioned easy process 

Let’s  have a look at the points :

  • Users launch MS Outlook on their respective systems and click on its File button.
  • Choose the ‘Account Settings’ option from the file’s menu list that appears on the screen.
  • Select the Manage Profiles option.
  • Following that, select the ‘Show Profiles’ option from the Mail Setup wizard box that appears.
  • Choose your Big pond email account and perform the right-click action on the same to click.
  • Users remove the option to finally remove your configured Bigpond email account from the MS Outlook email client program.
  • Now, in order to configure your account again, click on the “File Tab” and select the “Add Account” option under the Account Information.
  • Enter the Manually Configure Server Settings or Additional Server Types” radio button and hit the “Next” button.
  • Users choose the Internet e-mail and PRESS  the Next button.

Bigpond Email not Working

Other Easy Methods 

  • You need to enter your “name” and your Bigpond account’s complete “email address” under the User Information Section.
  • Choose “IMAP” as your account type to enter ‘’ in the Incoming Mail Server field 
  • Next users type the in front of the Outgoing Mail Server under the Server Information Section.
  • Users, type your entire Bigpond email address and the password under the Login Information Section.
  • Upon doing so, simply click on the More Settings link option.
  • Select SSL for “Outgoing Server” in the “Server Port Numbers” section on the Advanced Tab.
  • Users need to type 465 under SSL encryption and tick the “The Server requires an Encrypted Connection” box under the “Incoming Server box.
  • Choose the SSL to set the port number to “993” and when users do that, they tab on “Next,” followed by the Finish tab.
  • Enter the “Test Account settings” option and, in doing so, if users receive this message—”Congratulations! After all tests have been completed successfully, you should be able to use your Bigpond email account on Outlook without any further issues. 

Users check the different settings shown on the page of Big pond. Users can try the below configuration for Big pond in Outlook.

  • You need to check your Account Type: POP
  • Incoming IMAP server:
  • Incoming IMAP mail: port 995, or you can also try 993.
  • Check the Outgoing SMTP server:
  • Outgoing SMTP Port: 587 or 25, 465 with TLS or SSL depending on the encryption of your app for email.
  • Incoming uses SSL (required)
  • Outgoing uses SSL (required)
  • Check the Authentication outgoing server (SMTP)
  • Authentication is the same as it is for an incoming mail server.

 If you are still struggling to make your Bigpond email work after executing the above steps, getting in touch with the tech support team at Bigpond will help you get sorted. 

Related Blogs- How to Fix Bigpond Email Error Code 550?

Telstra Bigpond Email Not Working On Browser

If your Bigpond email account is not functioning properly in your browser, the following factors could be to blame:

  • An Interrupted, Slow, or No Internet Connection
  • Down Server of Telstra’s Bigpond email service
  • Interference of Security Programs
  • Check the Incompatible Browser
  • Installed Extensions and Browser Add-Ons
  • Users’ Account Security Has Been Hacked or Compromised
  • Password Incorrect or Forgotten  and  Username

Instant support for Bigpond Email Not working on Outlook :

We mentioned the above methods to resolve Bigpond Email Not Working on Outlook. Users can apply those methods and solve the problem. Provided methods are simple and easy to use without any trouble. If users need live support to solve these issues. Just you need to drop your email at  Experts will assist you and provide you with an easy solution on time. Users can apply that solution to what experts provided and solve their problems without any trouble. 

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